GWM Tank 500 to debut improved aftersales support, connected services

GWM has announced improved aftersales support and a new connected services app for select models.

The soon-to-arrive 2024 GWM Tank 500 will include seven years of roadside assistance – with no dealer service requirement – and seven years of capped-price servicing, up from five years.

GWM's existing seven-year/unlimited-kilometre warranty remains.

5

The improved 'Care 777' aftersales support will also be retroactively applied to all GWM Tank 300 vehicles sold since it launched in mid-2023, while all other GWM vehicles – such as the Haval Jolion, Haval H6, Ute and Ora – retain the brand’s existing 'Care' package.

“It is expected that this initiative will also help drive GWM residual values and repurchase opportunities for the brand while continuing to drive further interest in the GWM range of hybrid vehicles,” said the brand.

The GWM Tank 500 will debut a new ‘GWM’ app, which has similar features to the connected services offered by Toyota, Ford, Hyundai, Kia and Honda.

5

From launch, GWM Tank 500 owners will be able to remotely lock/unlock their vehicle, activate the climate control including the heated or ventilated seats, flash the lights or operate the horn, open or close the windows, and check the vehicle status including current fuel level.

An ‘e-fence’ to send a notification when the vehicle leaves a radius around a set address is also included.

GWM Australia says more features are in development for future integration into its phone app.

5

According to the Chinese brand, the Tank 500 has had more “pre-launch interest” than any of its previous models, with over 1700 active leads since it was officially locked in for Australia in late January.

Priced from $66,490 drive-away, the 2024 GWM Tank 500 is due in Australia next month to rival the Toyota LandCruiser Prado, Ford Everest and Isuzu MU-X.

It is powered by a hybrid 2.0-litre turbo-petrol four-cylinder producing 258kW and 615Nm in total – equivalent to the smaller Tank 300 Hybrid – matched to a nine-speed automatic transmission and a low-range four-wheel-drive system.

5

Braked towing capacity is rated at 3000 kilograms, equivalent to the current Prado but lower than the 3.5-tonne tow rating of the diesel-powered Everest, all-new Prado, and MU-X.

More details on the 2024 GWM Tank 500 off-road SUV will be confirmed closer to its local launch.

2024 GWM Tank 500 pricing