NSW motorists will soon be able to claim money back under the state’s reduced weekly toll cap, with the first round of rebates opening on Sunday, October 11.

The toll cap was lowered from $60 to $50 a week on July 6, expanding the number of drivers eligible for relief. However, motorists have had to wait until October to lodge claims under the new threshold.

The system operates as a rebate rather than an upfront discount. Drivers continue to pay tolls normally and can then claim back eligible expenditure above $50 for each Monday-to-Sunday period.

For example, someone spending $80 on eligible toll journeys during a week can claim $30 back. A weekly toll bill of $100 would result in a $50 rebate.

1

Claims apply to eligible personal toll trips in vehicles registered for private use. Rebates cover weekly expenditure between $50 and $400, meaning motorists can receive a maximum of $350 back per week for each eligible tag or licence plate.

There is also an annual rebate limit of $5000 per customer.

The first claim period covers eligible toll expenditure between July 6 and October 4.

Before making a claim, motorists need to link their personal toll account to their MyServiceNSW account. Once a claim is approved, the rebate is expected to reach the nominated bank account within 10 to 15 business days.

1

Around 200,000 additional toll accounts are expected to qualify following the reduction of the cap, on top of approximately 948,000 accounts that had reached the previous $60 threshold.

Western Sydney motorists are expected to receive a significant share of the rebates, with the region accounting for around half of toll-relief claims. Blacktown, Baulkham Hills, Auburn, Merrylands and Castle Hill are among the areas expected to benefit most.

The lower cap follows another change introduced in July that removed administration fees from unpaid NSW toll notices. Those charges had added at least $10 to individual notices and were estimated to cost motorists about $60 million annually.