Mercedes-Benz recalls more than 20,000 vehicles over detaching sunroof

Mercedes-Benz is recalling more than 20,000 of its cars over a fault which could see the panoramic sunroof detach while driving.

The issue affects 3617 examples of the 2005-2010 C-Class (model 203.7 with code 413 panoramic glass sliding roof), as well as 3091 made between 2001 and 2005. A list of VINs for these cars is available here and here.

In addition, the recall also involves 13,641 examples of the CLC (model 203), CLK (model 209), E-Class (model 211), and CLS (model 219) made between 2000 and 2010 with the 414 code panoramic roof. A list of VINs is available here.

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Work instructions and checks differ, which is why all the cars are not covered under the same recall.

According to the Department for Infrastructure, which issued the notices, due to a manufacturing defect, the sliding sunroof panel and frame may not have been bonded correctly. As a result, the sunroof panel may detach from the vehicle and if this happens – in part or in full – either there is an increased risk of injury or death to road users.

Owners of affected vehicles will be contacted by Mercedes-Benz and asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.

A full list of authorised dealerships can be found here. Alternatively, Mercedes can be reached on 1300 300 896 or customerassistancecentre@mercedes-benz.com.