Tesla app outage prevents remote functionality

Tesla CEO Elon Musk has apologised on Twitter following a temporary server outage which prevented owners from connecting with their cars through their smartphone.

Initially reported by Elektrek, Tesla owners around the world reported issues with the app late last week, which was showing up as a ‘500 server error’.

Speaking to Wheels, one Tesla driver in Melbourne said the phone still allowed access to their vehicle on approach, but prevented the owner from allowing remote access to a third party.

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It’s believed the outage meant the app was unable to connect with the car via the internet, but the vehicle still recognised the authority of the app if the phone was in close proximity to the Tesla.

“Should be coming back online now. Looks like we may have accidentally increased verbosity of network traffic,” Musk tweeted in response to a journalist’s complaint.

“Apologies, we will take measures to ensure this doesn’t happen again.”