Skoda managing director, Michael Irmer, said of the brand’s warranty plans that “we are always thinking about these things.”
Mr Irmer doesn’t believe the real cost of a longer warranty would be significant, and felt that a standard five years of cover could create a positive perception around product confidence and reliability.
Skoda currently offers an optional two-year extended factory warranty on top of its standard three-year, unlimited kilometre warranty. It is offered alongside a Service Pack which brings pre-paid car servicing for three years and 45,000km, or five years and 75,000km. The brand’s Care Pack bundles the Service Pack and the extended warranty.
The brand also offers a program called Skoda Choice, which guarantees the future value of your car. It says nearly half of Skoda finance buyers year-to-date have taken up Skoda Choice.
Of the current optional extended warranty Mr Irmer said, “We like to give customers the choice. Some people will want [the five-year warranty] and some people won’t,” however he said that this approach could change in the future.
As a factory warranty (rather than a dealer warranty) the extra two years comes without the need to visit a Skoda service department for routine maintenance, and currently costs extra. It is priced from $999 to $1699 depending on the model – for the brand’s best-seller the Octavia it costs $1499. However, for buyers using Skoda finance, the warranty extension is free.
The extended warranty also brings two years’ Skoda Roadside Assistance and is transferrable to subsequent owners without cost.